Helpful Hints

Lateness and Cancellations

• Late arrival will deprive you of valuable treatment time. As a courtesy to the next client your treatment will end at the time originally scheduled.
• I kindly request 24 hours notice to cancel or re-schedule a booking. This will avoid a 50% charge as I will be unable to fill cancelled appointments at short notice.
• No-show appointments will be charged in full
• I offer a weekly cancellation list if your requested appointment is unavalable.

Mobile Telephones

• All mobile telephones must be switched off when entering SÁMAS for treatments.

Children

• For complete indulgence and relaxation and also for safety reasons I kindly request that you do not bring children with you for your treatment.

Refunds

• A full selection of retail products is available to purchase to continue your SÁMAS experience at home. However, if you are not entirely happy with your purchase you may return the item within 7 days for a full refund. However, the item must be in the original packaging and unopened.

Gift Vouchers

• For the perfect gift of indulgence, SÁMAS Gift Vouchers are available for an amount or treatment of your choice. Gift vouchers are valid for 12 months and are non-refundable.

Payment Methods

• Payment by cash or bank transfer. I cannot accept credit or debit cards.